Delivery Information

Delivery Policy

DELIVERY POLICY

The total turnaround time depends on the delivery option selected on the website during checkout. For custom products (suits, blazers, shirts), we estimate that the total turnaround time, if you selected Standard Delivery Option, will take up to 20 business days, while for Fast Delivery Option it will be 10 business days. These times are applicable only in case that you provided accurate Measurement profile. If our team identifies any discrepancy in the measurements you provided, you will be immediately contacted, and the delivery time would commence once your measurement profile is confirmed. Delivery of accessories and swatches will take up to 10 business days. We will use all reasonable endeavors to adhere to the delivery times set out, but please note these are not guaranteed. In case that you would like to receive your product quicker than the stated delivery time frame please contact us in advance to see if we are able to assist you with this request. We kindly ask you to notify us within forty-eight hours of receiving your product.
All products are sent out via trackable mail service (DHL/TNT/DPD) which normally takes between 2-7 business days once you have received shipping confirmation. A signature is required in order to receive the product; thus we are not able to deliver to P.O. Boxes.

If we expect the delivery to take longer, we will notify you of any delays. The customer will be requested to provide billing and shipping address details during the ordering process. Www.mtmfashion.eu  will initiate the shipping to the shipping address (not the billing address), and the customer is liable to provide correct address details and to be available for delivery.
Shipping - Once your product(s) has been dispatched the usual time in transit is between 2-7 business days. This can vary slightly depending on worldwide location. We will not be held responsible or offer any form of refund for delays in the delivery of your product as it is due to a third party and is out of our control.